Customer Testimonials

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DealerRater Apr 21, 2024

Very smooth process! Thank you Yancey for being so patient with me. A1 service, very satisfied.

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DealerRater Apr 20, 2024

Great service center. Willie was very courteous, kept me informed about what needed to be done.

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DealerRater Apr 20, 2024

The dealership was very clean. My sales representative Barry was phenomenal. The entire process was very relaxing .

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DealerRater Apr 19, 2024

Fast efficient to the point honest dependable to the point compare prices you're the best deals possible

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DealerRater Apr 19, 2024

As always the staff and service staff are always professional and knowledgeable. I also like the way the staff, service employees and salespeople interact with customers it makes a huge difference when treated like you count and aren’t just a number on an invoice.

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DealerRater Apr 18, 2024

Superb customer service, very informative staff.love the service staff, all have been super nice and considerate

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DealerRater Apr 17, 2024

Just a wonderful experience at Ken Ganley Medina Kia. The team is very customer service oriented.

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DealerRater Apr 17, 2024

Friendly, understanding of circumstances, patient and able to answer all questions . I have no complaints and it was a really good experience .

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DealerRater Apr 17, 2024

This is the 2nd vehicle I purchased from this dealership. The staff is friendly, knowledgeable and they don’t pressure you. Yancey and Rick were a pleasure!

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DealerRater Apr 17, 2024

Marvin made sure we weren’t leaving until we made the purchase.Ganley always treats me great on all my purchases!

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DealerRater Apr 16, 2024

Very helpful sales and finance team. Able to accommodate my needs and expectations. Would recommend to others!

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DealerRater Apr 14, 2024

Very welcoming and the staff was super helpful but not pushy. They were honest about what I could afford and I appreciate that alot.

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DealerRater Apr 13, 2024

Everyone at Ken Ganley Kia Medina was helpful, courteous, and professional. Barry took a lot of time with me and helped me to really get to know the Kia Forte.

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DealerRater Apr 13, 2024

Ken Ganley Medina has fantastic customer service 👏. The Service Department is extremely knowledgeable. They explained all aspects of the service provided including what to expect by the next service date. Awesome.

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DealerRater Apr 11, 2024

Our service at Kia Medina was great. Will our serviceman was exceptional, professional and knowledgeable.

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DealerRater Apr 8, 2024

Super helpful staff, Zack was super helpful and knowledgeable. Dealership was super clean and presentable.

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DealerRater Apr 7, 2024

Bryan was great to deal with and made the transaction easy to purchase the vehicle. We were disappointed that the gas tank was empty when we took delivery and that there was not two keys for the vehicle.

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DealerRater Apr 7, 2024

I have never bought a car before today and was very nervous about the process. Yancey and the team at Ken Ganley Kia Medina made all that nervousness go away! Yancey was fantastic at walking me through the process and took the time to find the perfect car for my needs. From start to finish, Yancey made the entire experience easy and enjoyable! I would highly recommend Yancey & Ken Ganley Kia Medina to anyone looking for a car!

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DealerRater Apr 7, 2024

.Thanks Corvay for everything. I love my new car. You’re awesome. And I for sure will be back to see YOU.

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DealerRater Apr 6, 2024

Very clean. Everyone here is also very nice and answered all of my questions. They had the car in stock that we were looking for.

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DealerRater Apr 5, 2024

Yancey treated me with kindness and showed me around the dealership and explained the car that I leased to a Tee!

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DealerRater Apr 3, 2024

Visiting the dealership it is very welcoming and everyone is attentive. The employees are always willing to help in any way.

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DealerRater Apr 2, 2024

Damon our salesman was wonderful! It was a quick and easy transaction, the dealership has a lot of cars to choose from. All in all a great experience!

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DealerRater Apr 2, 2024

The service was fantastic! No pressure. My sales associate, Mitch McKelvey, was extremely helpful and friendly. I had a lot of questions and he was very patient. I highly recommend him and the entire team.

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DealerRater Apr 1, 2024

I had a great experience working with Damon at Ken ganley kia. This is the second car I have leased at this dealership and I will continue to return.

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DealerRater Apr 1, 2024

They were absolutely awesome! I had a flat tire, they took me in the same day, even though they were busy. Put all new tires. Plus she came to.me and ask if I wanted and oil change. It was Easter weekend. I could not of ask for more. Thank you.

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DealerRater Apr 1, 2024

We just purchased our EIGHTH car from Barry Urban at Ken Ganley! We will only shop there!! They are kind and treat us fairly and honestly.

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DealerRater Apr 1, 2024

We had a fantastic experience at Ken Ganley Kia Medina. I had been to multiple dealerships before visiting Ken Ganley, and I wish this dealership would’ve been my first stop. Pricing is extremely fair, especially compared to other Kia dealers. Our salesman, Chris Rutkowsky, was excellent. He was patient, helpful, and quick to get us everything we needed. I would recommend Chris at Ken Ganley Kia Medina to all of my friends and family!

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DealerRater Apr 1, 2024

Chris was a great to work with while purchasing my new Telluride! Thank you Ken Ganley Kia.

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DealerRater Apr 1, 2024

Forgot my walkaround of the car, but what’s worse, so did I. Otherwise, smooth sailing.

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DealerRater Mar 31, 2024

Quick and easy and they genuinely want to give you a good deal. Will buy all my cars from here.

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DealerRater Mar 30, 2024

Ken Ganley Medina was great to deal with. They made everything real easy and smooth. We really liked dealing with Leroy Wise. He was very professional. I highly recommend this dealership and if you go in ask for Leroy.

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DealerRater Mar 28, 2024

Excellent service and staff. Very helpful and feoendly. Always wasaking sure everything was going good during the sale.

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DealerRater Mar 25, 2024

Clean facility, honest and helpful staff, great experience, and everyone was so knowledgeable. This was a great place to do business.

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DealerRater Mar 24, 2024

I had a recall check, oil change & tire rotation. This was the first time we have been to Ken Ganley Kia. Alls I can say is WOW! Hands down best customer service experience ever at a dealership. Willie Williams was amazing. Top notch.

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DealerRater Mar 24, 2024

Coustomer service experts! I would not buy a new Kia anywhere, but Ken, Ganley Kia!

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DealerRater Mar 24, 2024

We had a great experience from start to finish. Never felt like we were a waste of anyone’s time. Our salesman Zach was so kind and down to earth and we LOVED that. Everyone we met apart of the process was so kind. Thank you for helping us get into our 2024 Sportage

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DealerRater Mar 23, 2024

Always courteous! Very short wait while car was being serviced. Lots of inventory to choose from.

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DealerRater Mar 22, 2024

I had the best experience at Ken Ganley Kia Medina! From the beginning Paul was very kind and understanding of my payment situation. I truly would send any one of my friends or family to see him in Medina. Also, my friends, Guy and Richard in finance, helped make the leasing process as smooth as possible while adding in some laughs which is always a great thing! I am so happy with my new car and I can’t thank them enough for the assistance and support. Definitely will return!!

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DealerRater Mar 21, 2024

Everyone was very friendly and welcoming. Our salesman Kionate was very thorough explaining everything and did his best to get us the best deal.

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DealerRater Mar 21, 2024

Everyone is so kind and very helpful. They always wait on me as soon as I walk in.

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DealerRater Mar 21, 2024

I came in yesterday for my first 3 thousand mile oil change,when I got there I was nicely greeted by Jarrod Braucher, who directed me to the waiting area, he offered me coffee, water, snacks and snack machines, he kept me informed about the progress and the wait time, there was also a new recall on my car, which Jarrod told me they would check that out as well, I was so pleased with his courtesy about my needs, I also told him I hope to have him as my Service Advisor every time I need to come in, Awesome ...

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DealerRater Mar 20, 2024

In this dealership, you will always be able to speak to a person. Everyone is very willing to help you out. Service department is wonderful. This is our ninth car from Ken Ganley.

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DealerRater Mar 20, 2024

I’ve been leasing my car through Ken Ganley Kia Medina for almost 3 years now and I have nothing bad to say. Services are always quick and efficient. Workers are always so friendly, helpful, and really care about what’s best for you.

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DealerRater Mar 19, 2024

I just purchased a 2024 Kia Sorento X-Line SX AWD from Ganley Kia of Medina and my family and I couldn’t be happier! Our salesman Chris Rutkowsky was Awesome and they did everything they could to meet our payment requirements. I highly recommend Chris and Ganley Kia of Medina. They just gained a family of new customer for any of our future vehicle purchases.

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DealerRater Mar 19, 2024

Professional curteous fast reliable smart job well done i recommend using this dealership great job

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DealerRater Mar 18, 2024

Everything went well, Bryan was extremely helpful, very patient and calmly explaining the process to us. I like that place, been good to me since 2017 .

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DealerRater Mar 18, 2024

Damon was great as always. Excellent service from everyone. Very inviting and thorough with all aspects

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DealerRater Mar 16, 2024

Our agent was courteous and knowledgeable which made for an easy purchase and easy transition from our old vehicle to the new.

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DealerRater Mar 14, 2024

My buying process, was excellent! Our car saleswomen (Savannah M.) was the best I’ve dealt with in 30 years. This time I went in for an oil change and the service department was great. All around great experience.

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DealerRater Mar 11, 2024

Usually they vacuum my car when I bring it in for service. This time they did not. The service I received though was excellent.

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DealerRater Mar 11, 2024

From start to finish was a very smooth process. Everyone here at the dealership was very nice!

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DealerRater Mar 10, 2024

The process was smooth and the entire staff was very easy to work with throughout.

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DealerRater Mar 9, 2024

I absolutely Ken Ganley Kia. Their representatives always take good care of me. I feel like a true Queen every time I am there. From sales to service dept. friendly caring people.

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DealerRater Mar 6, 2024

Always the most knowledgeable people and go out of their way to help you!! Never never go anywhere else!!!period! Jarrod Braucher waited on me the last 2 times and he treated me like family. 2nd vehicle I’ve purchased, never go anywhere else!! Staff are always very professional! I purchased a Kia forte GT that was on the show room!!! Above and beyond my expectations!! Thank you for your service over the years!

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DealerRater Mar 6, 2024

Best prices I could find after an extensive search. I've had no problems scheduling service when needed.

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DealerRater Mar 6, 2024

The dealership was clean, bright and cheerful. All employees were courteous and eager to please. A pleasant experience.

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DealerRater Mar 4, 2024

Everyone is friendly and helpful. I would recommend the dealership to anyone looking for a new or used car.

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DealerRater Mar 2, 2024

Our salesman was very friendly and willing to answer all questions. Was knowledgeable about the cars.

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DealerRater Mar 2, 2024

Friendly, professional, efficient. Always take our vehicles to Kia for service for past 15 years.

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DealerRater Mar 2, 2024

Very friendly, many great choices, and very knowledgeable. Did not feel rushed or pushed into which car to buy.

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DealerRater Feb 28, 2024

They were great. My salesman was so easy going and willing to help me find what I was looking for. Thank you.

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DealerRater Feb 28, 2024

Always fast to greet you. Answers your questions. Explain what they will do keep you informed about your car.

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DealerRater Feb 27, 2024

Very professional and polite throughout the whole time I was there and I really enjoy the beverages they have available.

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DealerRater Feb 27, 2024

The service technician was very helpful & attentive. He worked very hard at getting my car taken care of.

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DealerRater Feb 27, 2024

Awesome people to deal with, I highly recommend them! Leroy was my salesman. Go visit him!

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DealerRater Feb 24, 2024

Great customer service and friendly environment every visit. I also get fast and effective help, I haven’t switched dealers in years

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DealerRater Feb 24, 2024

This was my first time at the dealership service center. The experience was great. I will be back

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DealerRater Feb 23, 2024

Though this is a business at the end of the day, there’s such a wonderful opportunity for you to impact someone’s life in a positive way. We are so thankful we were one of them. We were loyal to Nissan for so long, but I’m glad we made the switch.

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DealerRater Feb 23, 2024

Great fast and friendly service. I had a key made for a 2019 KIA optima and they treated me awesome. Thanks. A+++ from me.

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DealerRater Feb 22, 2024

Fast and extremely friendly. Nigel was our sales rep and he was excellent! Pete Kash is the GM and he was super helpful as well.

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DealerRater Feb 22, 2024

They do everything right the first time. They inform you about your car as they work on it

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DealerRater Feb 21, 2024

Clean and well kept. Parking lot area is cramped. Can only exit dealership going west, if you need to go east you have go out of your way and make a U-turn.

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DealerRater Feb 21, 2024

It’s been a great experience from buying the car two years ago to all the Service that comes with it.

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DealerRater Feb 20, 2024

The service advisor was so kind and knowable I was escorted to my car. Everyone I encountered was very nice.

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DealerRater Feb 20, 2024

Jarrod at Ken ganley Medina service center is great. He remembers me time and again. Great service.

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DealerRater Feb 20, 2024

Everyone at Ken Ganley Kia did a great job of helping me through the entire lease process. Very happy with my new Kia Telluride.

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DealerRater Feb 19, 2024

I was happy with the customer service but I did not get a car wash or vacuum. Don’t know if tires were rotated

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DealerRater Feb 19, 2024

Knowledable. Friendly staff. They went out there way to make sure that we were good

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DealerRater Feb 18, 2024

Keonta was excellent. Very professional and attentive. Went above and beyond to get us into our new car.

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DealerRater Feb 18, 2024

Very helpful and professional. Alex was very personable and made me feel comfortable. I’m going to continue to recommend him!

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DealerRater Feb 17, 2024

Leo, our salesman, is the best and he makes us feel like family. We have purchased many vehicles through him. We will continue to buy our future vehicles with him.

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DealerRater Feb 17, 2024

Great experience I would come back. The salesman was wonderful great warranty on my car

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DealerRater Feb 15, 2024

Nicest friendliest service. Will always continue to go there. Clean dealership and great prices d

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DealerRater Feb 14, 2024

Awesome, friendly people. We love our salesman too! Great guy! I recommend to anyone that needs a vehicle!

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DealerRater Feb 13, 2024

Had another great service experience Thanks to Mr Will. He’s one of the best service advisors I’ve ever dealt with anywhere. I wait in line to see him when I bring my vehicle in for service.

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DealerRater Feb 13, 2024

Very good service! No surprises. Keeps you informed about your vehicle. Good friendly people Thank you

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DealerRater Feb 13, 2024

Service was timely and their customer service was spectacular! They did not try to sell me on any work that did not need done.

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DealerRater Feb 13, 2024

Corvay Chapman was the best!!! He made the process easy and painless. He was even nice enough to help me get the car back home.

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DealerRater Feb 13, 2024

The service team is excellent! They always do a great job. They go the extra mile when taking care of their customers!

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DealerRater Feb 13, 2024

This service department is efficient and thorough. They keep accurate records of service done to my car.

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DealerRater Feb 12, 2024

We have had the best service here. The service advisor, Kerrnon, works hard for his customers and knows how to show them they matter.

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DealerRater Feb 9, 2024

The associate I worked with, was very thorough, and helpful, eased my mind, and reassured me that everything was gonna be OK and that I would be taken care of. I’m thankful that I was able to work with him.

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DealerRater Feb 9, 2024

Corvey was a very prompt and helpful salesman. He worked with us to make the deal we wanted happen. Everyone at the dealership was very nice and polite.

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DealerRater Feb 9, 2024

Salesman was informative on the vehicle and enjoyable to talk with. The financial advisor explained everything and had suggestions on different ways to do things and very pleasant to talk to.

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DealerRater Feb 8, 2024

Service was Excellent, upon arrival was greeted promptly, they listened and addressed all my concerns

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DealerRater Feb 8, 2024

I've had good service with this dealership for the past 3 years. Service has been very good and am looking forward to Ealing with them in years to come.

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DealerRater Feb 7, 2024

Excellent service!! Rachelle Weatherholt was wonderful and very professional to work with! Couldn't be happier with my visit.

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Google Nov 11, 2023

The Salesman named Sekai Cox is amazing. Has a strong personality and I love it. He is the best and I’m leaving this before even making a deal!!!

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Google Nov 11, 2023

I had a recall fixed and new wipers placed.


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