Customer Testimonials
Recently I was in the market for a car, unfortunately they didn't have what I was looking for, howerver James Chizmark was awesome nonetheless! He will be my first call when Im ready for another car
Tyler Robertson was so helpful in finding my family & I our new car! I definitely felt like he had my families best interest at heart and wasn’t thing to pressure us into anything!
I just purchased a sportage from Kenny, he was very knowledgeable about the vehicle. He made my experience a pleasant one. I would highly recommend him.
I had my car serviced today- routine maintenance, as well as a recall. Will greeted me with kindness and was very thorough in explaining everything that would be done. The work was completed efficiently and in a timely manner. Would definitely recommend!
Corvay did a great job listening to what I wanted in a car and helped me get what I wanted.
Loved buying a new car here and I hate car shopping. We worked with Tad and he was no pressure and a great guy to work with. He made car buying a breeze. Definitely check them out before you buy anywhere else!
Tad and Kenny did an outstanding job providing me with information and going over all aspects of my new vehicle. Great buying experience at Ken Ganley Kia in Medina. Tad made sure I was happy before I left the dealership.
I came in for a scheduled appointment for a Kia recall on my trunk latch assembly. The gentleman that registered me in was very nice and knowledgeable. I was in and out in a short time and the problem was fixed. I was very pleased with my experience.
Had the best experience with Ryan A. Kilpatrick. This wasn’t my first place looking, but was my last due to his help! Thank you!
Overall satisfaction with the process at Ganley Kia.
Oil change. Quoted 2 hrs. Took just under an hour. Did all recalls and tire rotation. Even gave my baby a wash!
Took my Kia Optima in for WV State inspection. Wow ! I was impressed by the attention to detail for a State Inspection. I was given a detailed report of the inspection and also a video of my car on the rack. The service man talked his way thru the video of what might need attention in the future as well as all that was good now. FREE ! (Another Kia dealership within 20 miles said state inspection was not free at their service center) Free at Ken Ganley Kia-Bridgeport, WV. I mentioned a slow leak in front driver tire. Of course, there ...
Great place for oil change and tire rotation. First time my car was not vacuumed
Warm friendly greeting when you enter the dealership. You are greeted with offer of water and snacks to keep you comfortable while you wait for the salesman to help you I was very lucky to have Lance as my salesman. He answered all my questions and offered good advice. He is awesome!
The service was great as always I got everything done I came in for and it was done in a timely fashion
Very thorough and guick in resolving my problem .
Best customer service EVER!!!!!!!!
The service department staff are always kind and helpful. I got an oil change and a tire rotation and they were done incredibly fast.
Fast and friendly service! Always appreciate the transparency of the process and knowing about any upcoming recommended service!
Working with Kyle was a very seamless / satisfying experience
Very professional service department. They got me in and out very quickly, way ahead off schedule!
Everyone at Ken Ganley Kia in Medina was very nice and helpful. Made the car purchase fun and enjoyable. Very knowledable staff.
I went in to Ken Ganley medina because I loved the loaner Kia Sorrento that my husband had been using while his car was being fixed. I loved it so much i went in just to see if I could buy the 2023 Kia Sorrento. They did everything in their power to make sure I would be able to do that at a price I could afford. I left with the Sorrento! Very happy with my purchase and how easy everyone there made it happen for me. We are now officially a family of Kias in our household 🙂
Our salesman was very knowledgeable, welcoming, and trustworthy.
Absolutely the best car buying experience I have ever had!!!!!
This was the best experience I think I have ever had buying a new car! No pushy salesperson and an all around great atmosphere. I love my new Sportage!!!! Thank you to Covey for selling me my new ride. Also to the finance gentlemen who help explain alot more to me than any other person has.
Great customer service! Everyone was very family friendly and willing to work within our budget while making sure we got what we wanted.
I recently leased a 2023 Kia Sorento from Ken Ganley Kia. Everyone from sales to finance was patient, helpful and provided awesome customer service. Oh, and the coffee was amazing per my fiancé!
I highly recommend this dealership. Great service overall.
I had amazing service done by mike and kyle, and Gianna was phenomenal at checking me in! Great service, price, and customer service. Couldn’t have asked for better care!
It was so easy to work with them! We got our beautiful 2023 Kia Sorento and they made the process so easy for my husband and I!
I bought my 2023 Kia Telluride last night and couldn't be happier 🙂 Barry Urban was friendly, funny, and did a fantastic job explaining the two vehicles I was looking at. The sales supervisor (so sorry forget his name!) did a great job in getting me the car I wanted at my price point without getting "screwed" over. Everyone is very down to earth and great to talk to. This is my first Kia, coming over from Nissan for YEARS, and I feel good about that decision! I look forward to my vacations in my new vehicle this summer!
Great customer service
It's not the first time we have bought a car from this dealership but this time I feel like I needed to comment. Had a great experience with our salesman and with the entire staff. And its been a few weeks since we purchased our car and we still get calls to make sure that we are happy. Highly recommend.
Could not be any more pleased with the service and attention to detail when making my recent vehicle purchase. The sales team, finance department, and manager all treated me kindly and made the buying experience a pleasure. Thank you Ganley team.
Professional and timely service.
Service center is quick. They staff is friendly and knowledgeable. The waiting area is comfortable and your car comes back cleaner than when it went in. Trustworthy mechanics. Thank you.
Great service ...
I needed assistance and information on my Kia sportage and Kenny was able to assist me very quickly. He was very efficient and I would give them a 5 star review. Thank you!
They got me in quickly. They were very friendly and professional. The car maintenance department is great.
Brett Kochman was everything you should expect from a service advisor.
Excellent customer service
My service guy Bret was the best. My vehicle was serviced & was completed before my estimated time. Fast & friendly.
Wonderful people. From the time i pulled in everyone was friendly and helpful. From the sales staff to the the finance department. They took my bad credit and small down payment and still found a way to fit me in an awesome car. Very low miles and a better deal than i expected. Nothing but happy with my experience in Ken Ganley Medina. I would highly recommend. So everyone say it with me now, "I wanna see ya, in a Ken Ganley Kia". They really do. Tell em' McKenzie sent ya. Ha ha!!
Service was excellent! Thank you
Nice people. Identified the problem and corrected it a timely manner. Thank Jerrod for me.
Kenny was a polite, low pressure salesman who helped me order exactly what I wanted without trying to get me to compromise with something on the lot. I got a price lower than what we had initially agreed upon and the entire process was smooth, easy and efficient! The finance and down payment process was also easy and pleasant!
Very thankful for the time you spent with me and my family. It was a very nice experience. Can't thank you enough.
Worth the drive in from Summit county for the excellent customer service from the Service department. Treated well from start to finish by friendly, caring staff and provided fast service at the best prices out of all NE Ohio dealerships.
Friendly and welcoming staff. Service Advisor Mike Mullins was very thorough in answering my questions. Waiting area was very clean and stocked well refreshments.
My husband and I had a great experience at this Kia dealership. Our sales consultant Jeremy listened to our needs and helped us find what we needed and wanted. It was really nice to have someone be so genuine and go above and beyond.
Got the car I wanted. Great service and was told all details about a few cars.
Go see josh! He’s smart and has integrity. Definitely will get you into the best car for the best deal.
I was looking for a part for a 2009 KIA, local dealer here in Schaumburg IL stated no body in the country had it, I called this dealer, they did not have it BUT, the nice gentleman in Wholesale Parts helped to find a dealer that had it!! Thank you very much!!
Our salesman, Corvay Chapman, was absolutely excellent to work with. Very polite, personable, and honest. I would highly recommend asking for him if you are interested in a vehicle from Ken Ganley Kia in Medina.
Will Williams was great. Very nice efficient and friendly
Excellent experience from start to finish with this dealership. The sales rep, Kenny, went above and beyond to make sure everything was perfect. Highly recommended!
10 out of 10 for Damon Swann. He was a joy to work with. His friendly, no-pressure approach won him two leases in a week’s time. I would absolutely recommend Damon to friends and family.
tyler rust has been such a great help to myself and my family when it comes to purchasing a vehicle! very enthusiastic and knows his stuff! 10/10 would highly recommend!!!
Took my Kia for its first oil change. Kyle Witham, an Express Advisor, promptly greeted me in a friendly professional manner. Being an Elder, on my own, I was a little nervous, but Kyle put me at ease and made the whole process painless. I recommend that you go see Kyle Witham if you have any questions or concerns at Ken Ganley Kia in Medina.
Very nice workers I was in and out very fast! Walked me to my car with the umbrella it was pouring!
I had a recent visit to Ken Ganley, Medina. I was met by a very personable gentleman name Will Williams. Front the start to the end he kept me informed on everything. As busy as those gentleman work, he always checked on me. He went a bove and beyond. I see him running the service department real soon. Thank you again Will.
The staff at Ken galley are Great they make sure you car is running in excellent shape. I was very please with my person who took my car in for service was very helpful with everything his customer service Is A++++++AAAAA+++++++, IHOPE he is there when I return, he is a Keeper. 555 =15 🌟 Stars for him,I thinking his name WAS KYLE.
We purchased a CPO Telluride from Kia and our salesperson Corvay Chapman was an absolute pleasure to deal with. Very responsive even after the sale when we had questions about obtaining a second key fob. Would recommend Ken Ganley Medina to anyone!
I had a very positive experience at Ken Ganley Kia. I have worked with Jeremy in the past and he is wonderful. Kind, thoughtful, and he worked very hard to to get me to the payment I was comfortable with. Charles was the finance person who finished the deal and again, he was terrific. He was quick and efficient but also explained everything. This is my third Kia from Ken Ganley and I will recommend Jeremy to all of my friends and family. Thank you, Rebecca Harrell
If your looking purchase a KIA look no further than this dealership right here. Fair pricing considering the market. Nice turnaround time throughout the entire process for my K5. Highly recommend salesman Chad easy to work with & helped make closing the deal a possible. RT
The gentleman that took care of me was very professional , very polite I would recommend him for any person that comes in there Thank you again Kia sincerely Tammy Braun
Great experience, Sales Consultant Tad Ries was a true professional and explained everything and answered questions, very knowledgeable and friendly and followed up with me after purchase. Would highly recommend Tad Ries at Ken Ganley Kia in Medina Ohio
My new lease deal experience today at Ken Ganley Kia Medina with Kenny Ganley and others was superb. Kenny especially and all others involved were very kind, knowledgeable and helpful. Thank you.
Very pleased (this means very happy and especially professional) I love my new car and this dealership is fantastic! They have been so wonderful with all my needs (which have been none!) Thank you. My salesman was FANTASTIC!!!!! Thank You. Dawn Bloch
Purchased a Telluride from Keonta & I love it! He also made my experience very easy even with being 4 hours away.
Everything went smooth, asked questions and got the answers I needed.
I had an awesome experience. Everyone was so helpful and so sweet. They were able to work with me financially which was so amazing
Lance Bell was Very helpful he got it done when other dealerships where not able to☺️☺️☺️