Customer Testimonials
I cannot say enough good things about Kia of Medina - from start to finish I had nothing but a positive experience. Everyone working there is so friendly & welcoming! But let me just shout out Tad for a second - he made an extremely stressful experience amazing for me! Tad is friendly, personable and honest! He doesn’t give you the run around like many other dealerships I’ve dealt with… from sitting down at his desk to discuss my situation to driving off the lot in my new vehicle today I cannot say thank you enough to Tad! ...
I cannot say enough good things about Kia of Medina - from start to finish I had nothing but a positive experience. Everyone working there is so friendly & welcoming! But let me just shout out Tad for a second - he made an extremely stressful experience amazing for me! Tad is friendly, personable and honest! He doesn’t give you the run around like many other dealerships I’ve dealt with… from sitting down at his desk to discuss my situation to driving off the lot in my new vehicle today I cannot say thank you enough to Tad! ...
I was treated very well, sales person Mo was very down to earth & personable doing everything he could to make my experience pleasant, AJ, was very nice as well, I joked with him about taking him outside and roughing him up, he said he would run lol, Charles was nice too, one thing I can say about these three men is " They do their jobs very well, and last but not least the young lady I spoke to after Charles, I can't remember her name and I am so sorry for that but she was extremely nice ...
We bought our 2023 Sorento from Salesman Nigel. He was honest and very professional. My wife and I were sold on Nigel’s no pressure approach which made the car buying experience more enjoyable and less stressful.
Leo was amazing! He was so helpful and friendly. We found the perfect car.
Paul Seeley was great! He made the experience stress free and was very knowledgeable. I’m very happy with my new car!
Medina Ken Ganley is the best! I went in for a routine service check up today. I needed an oil change and tire rotation. They were finished so fast I hardly had time to look around in the show room. The staff are always so friendly and pleasant, never hesitating to answer all my questions. They explain everything they do and why. Anna the complimentary car washes are great! Thank you Ken Ganley Medina!!
Friendly and honest people that go above and beyond to help their customers. Ask for Moe real good guy.
Mike was great - quick, friendly, and professional. Great atmosphere to work in!
Everyone was very friendly! Mohamed and Ben was great! We had a wonderful car buying experience! They were perfessional, friendly, very helpful! We'll buy from them again!
Kyle was very friendly and most helpful in assisting me with my concerns and service maintenance.
I just want to give a personal thanks to Marvin for helping me trade in my Kia Sportage 2005 for my DREAM CAR A KIA SELTOS 2021!! I love this car so much 😍 Ken Ganley Kia is the place to shop if you’re looking to trade in your cars💯
I didn’t end up purchasing a car here but I wanted to leave a review. These people are awesome. I worked with Matt and he was great! He showed me a few cars, and was very open and honest about pricing. Everyone was very low pressure and not pushy, which I really appreciated as I have had bad experiences elsewhere. If you are looking for a Kia I definitely recommend this place!
My Service Advisor was Willie Williams. He did everything to make sure he exceeded my expectations and needs for my services. He handles everything in a timely manner and made sure I was satisfied before leaving the dealership.
The service manager, Tigh Shaffer, was excellent, answered all my questions and provided great advice for an issue with our new car. Will gladly come back to Ganley Kia for our servicing here on out.
I had a great experience with Tad as my salesman. Very caring, knowledgeable and helpful getting me exactly what I needed. Ken Ganley Kia Medina was a great car buying experience
Quick, easy and painless.
I had a really good experience with my appointment.
Each time that my wife and I were there we were very impressed with the customer service in all aspects of our visit to Ken Ganlley Kia !!
It was a very good experience, they shuttled me back and forth to a restaurant, til my car was finished. The service manager, Will was so awesome lots of help, and very curtious.
Always professional & on point. Polite & welcoming
great service and great time
Very easy process
I love my car! Its a 2020 with only 4,000 miles ! This is my 4th time purchasing a car and this was the best experience I've ever had! Lance was super helpful and the finance guy was so kind. He didn't try to sell me a bunch of stuff I didn't want or need. On top of that I had just totaled my car so they helped me navigate buying a car around that stressful situation.
Very happy with all the staff
Thank you Kerrnon for an awesome service appointment yesterday. He goes above and beyond to make sure your needs are met. He sits down with you and explains everything, including what your future maintenance needs will be. I’ll be back in November for new tires and getting my car ready for winter. See ya in November Kerrnon! (If you’re someone that gets nervous about service appointments, trust me, he’s the best!!!). Very relaxing wait area.
Marvin did an outstanding job to the point my daughter cried with joy when she found out that she was taking her choice of a certified pre owned 2021 Kia with 34,000 miles off the lot. Very pleasant and non pushy sales employee. I would have given a 5 star but due to the fact we waited more hours waiting for finance personnel than finding and testing 2 cars could do with improvement especially since it was a saturday. Wasn't expecting to spend 5+ hours there. 5 stars for you thou Marvin.
Amazing staff, amazing service, and exactly the experience I needed when it came to getting a new vehicle.. Thank you to the two Nate’s and the team. You rock!
Great service!!! Kyle is awesome!!
Very on time to start and finish in half the time planned.
Will was very helpful and courteous Very good service
Great customer service! Positive environment!
5 stars for Cordale and the team at Ken Ganley Kia.
Leased my first car then bought my first car at Ken Ganley! With the help of Barry both times were great experiences. Of course buying a car is a big step but after talking it over and having leased before hand I could not be happier! Thank you!
Brought my car in for service. Worked with Kyle Witham who ensured it was fully inspected and tested. Excellent service!
Took in my 2023 Kia Seltos for service last weekend for an oil change/general maintenance check. Kyle in the service department was great! He was friendly, understood what I wanted, honored my online coupon and kept me informed. Upon pickup, he explained what was worked on and a timeline of future needs. It was a Saturday, pretty busy but work was done in under 2 hours from drop off. Great experience!
Amazing as always..4 cars bought in last 4 years..we LOVE BARRY and MARIA!! WE WILL GO NO WHERE ELSE FOR CARS.
It was great talking to someone who knows what there doing and didn't mind you asking questions and didn't talk down to us.
Barry was amazing to work with and got us in our new car stress free!
Oh my goodness let me tell you about Leo Bonilla, he worked so hard for us to get into the right car and the right loan that fit us. It was always about us not the other way around. I can't wait to go back to upgrade. I'm so in love with my new vehicle. Thank you Leo and Kia🥰
We are very happy with Ken Ganley Kia! Drove over an hour to see a Kia and it was ready waiting for a test drive. We bought it and was out of there in under 2 hours! Marvin Coleman was super nice and easy to get along with. Easiest transaction with a vehicle to date! Wife is happy with her Kia Sorento so lifes great 😆 A++
Barry is good salesperson
Buying experience was great. Had a couple hiccups after receiving the car but Barry and the service department took care of everything. Will be going back next time I’m ready to buy.
I have had my car from Ken Ganley for about 5 years and have had only wonderful experiences. Today I had the pleasure of working with Jarod who kept me well updated on my car as well made me feel comfortable considering I know nothing about car maintenance. I would reccomend KGK to any family or friends.
Today, I actually had the best service experience that I’ve had for the past 2 vehicles I have bought from Ganley KIA, formerly Doraty, when I bought the first. Willie Williams Jr. went above and beyond. Thank you for bringing me back to believing Ganley KIA can meet the service needs for me to continue to purchase vehicles here every 4 years. You are an excellent service advisor.
Had a great experience, got me in right away. I’ll always take me vehicles to Ganley
pros from start to finish
The service is on time and great. Very happy
Nate was great to work with buying my wife’s new Tellride!
Easy to schedule an appointment for an oil change- got in the very next day. W. Williams was polite, patient and very thorough- provided pictures of what needed to be replaced along with the multipoint inspection sheet; even included a coupon to save me some money😊
Very nice staff! Very happy with my visit!
Great Service Department, friendly staff, will definitely continue to come here for our Kia’s service needs.
Service was great
Provides outstanding customer service every time
Cordale was GREAT. Polite and kind. He didn’t try to sell me something I wasn’t interested in. Worked with us on my budget. Definitely recommend him as your sales person!
As always, Great service, friendly staff.
Nigel was so very knowledgeable and helpful and patient.I will definitely recommend him to my colleagues, friends and family that may be interested in purchasing a Kia or vehicle.
Quick, efficient, polite, professional service!
Very quick and on schedule. Got appointment within 3 days of calling.
Best ever we had Mohammad Odetellah helped us and he did an amazing job and got us into a great vehicle will for sure be going back to him in the future
Always great service and friendly staff!
Exceptional service and very atintaive to my needs. 5 stars all the way!
Bret always get my car together and everyone is always friendly
A very nice picture and friendly people will definitely buy again 😊 100% satisfaction guaranteed
Chad was so great with helping me pick out my new car! I would definitely recommend!
Had a great experience at Ken Ganley Nissan in Medina and I love my new SUV. I am so happy that I had the pleasure of working with Dan, Tony, Hillary, and everyone who I came in contact with while looking for a new vehicle. Friendly staff, great atmosphere, and none of the intimidation and pressure I felt just two days prior at another dealership that shall remain nameless. To show what a genuinely great team they have here, even after my deal was done and hands were shaken, I came back the following day to pick up my car ...
We’re pleased with the overall results. Lance was great. End result we are now a 2 Kia Soul family and very happy.